Privacy Policy
Your privacy is important to us. It is RJ Brand Design’s policy to respect your privacy regarding any information we may collect from you across our website www.rjbranddesign.co.uk, and other sites we own and operate. The following sets out our privacy policy:
Privacy policy: information we collect
Personal information
We may ask for personal information, such as your:
- Name
- Date of birth
- Phone/mobile number
- Work address
We class this data as “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.
How we collect information
We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information. Please note that, without it, we may be unable to provide some of your desired services.
Use of information
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly but may share aggregated and anonymised versions of this information, for example, in website and customer usage trend reports.
We may use your personal details to contact you with updates about our website and services. On occasion, we may also send promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.
Privacy policy: data processing and storage
We store and process your personal information where we or our partners, affiliates, and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.
We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we protect it to commercially acceptable standards. This means preventing loss, theft, and unauthorised access, disclosure, copying, use, or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
If you request that we delete your personal information, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer. It accesses this data each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.
Third-party access to information
We use third-party services for:
- Analytics tracking
- Email marketing
These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.
We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.
We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate where we believe the requested information is necessary to comply with legal process. This may include protecting our rights, safeguarding public safety, preventing crime, or addressing activity we reasonably believe to be illegal or unethical.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
Children’s Privacy
This website does not knowingly target children or collect personal information from children. As a parent/guardian, please contact us if you believe your child is participating in an activity involving personal information on our website, and you have no received a notification or request for consent. We do not use your supplied contact details for marketing or promotional purposes.
Privacy policy: scope and limits
This privacy policy only covers RJ Brand Design’s own collecting and handling of data. We only work with partners, affiliates, and third-party providers whose privacy policies align with ours. However, we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. If you are a registered user on www.rjbranddesign.co.uk we will notify you using the contact details saved in your account. Your continued use of this site after any changes to this policy shows your acceptance of our privacy practices and personal data handling.
Privacy policy: your rights and responsibilities
As our user, you have the right to be informed about how we collect and use your data. This includes knowing what data we hold and how we process it. Correcting, updating, or deleting your personal information is also your right. At any time, you may amend or remove your account information using the tools provided in your account control panel.
You are entitled to restrict or object to our use of your data, while still using your personal information for your own purposes. Additionally, you can opt out of automated decision-making processes that use your data.
Feel free to contact us if you have any concerns or questions about how we handle your data and personal information. For further guidance on your data rights in the UK, visit the Information Commissioner’s Office (ICO).
This policy is effective as of 2nd November 2020 and relates to www.rjbranddesign.co.uk